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MARKETPLACE MANAGER — JAKARTA

Full-Time | Ambassadors • Events • Activations

Application Deadline: Dec 06, 2025

About Tenplus

Tenplus is Southeast Asia’s hydration brand — built for performance in hot, humid climates. Trusted by athletes, wellness communities, and everyday performers, we’re expanding in Jakarta and looking for a Marketplace Manager who can turn Tenplus into one of the most engaging and best-performing hydration brands on Shopee, Tokopedia, and TikTok Shop.

Your Role

You’ll take full ownership of Tenplus’s marketplace performance regionally across three key platforms. This means managing campaigns, optimizing listings, coordinating with marketing and fulfillment, and ensuring healthy growth through smart promotions and strong execution.

Key Responsibilities

  • Manage all daily marketplace operations (Shopee, Tokopedia, TikTok Shop)
  • Plan campaigns, price promotions, and coordinate with internal teams for content and stock
  • Track store performance and optimize listings, keywords, and visuals
  • Plan and monitor ad budgets; report on ROAS and spend efficiencys
  • Collaborate with marketing for influencer tie-ins, bundles, and seasonal activations
  • Maintain healthy shop ratings, review responses, and customer satisfaction
  • Analyze sales, traffic, and conversion data to find new growth opportunities

You Are

  • 2–4 years experience managing marketplace stores (FMCG, lifestyle, or startup brand experience preferred)
  • Fluent in Bahasa Indonesia & English
  • Data-driven and comfortable with dashboards and performance reports
  • Organized, detail-oriented, and proactive in problem-solving
  • Based in Jakarta and comfortable working cross-functionally with sales, marketing, and operations

How We Measure Success (KPIs)

Primary KPI (Revenue-Based): 

  • Month over Month Marketplace revenue growth

Key Non-Revenue KPIs:

  1. Store Performance Metrics
    • Average Store Rating ≥ 4.8
    • Refund/Return Rate ≤ 2%
    • On-Time Fulfillment ≥ 98%
    • Response Time to Chat ≤ 2 hours (during business hours)
  2. Marketing & Ad Performance
    • Monthly ROAS ≥ 2.0x
    • Cost per Acquisition (CPA) trend stable or improving month-on-month
    • Campaign participation in ≥ 2 major Shopee/Tokopedia events per month per territory. 
  3. Content & Conversion Quality
    • All listings fully optimized with image/video A+ content
    • Conversion Rate ≥ 4%
    • UGC or influencer-driven traffic integrated in ≥ 1 monthly campaign
  4. Operational Excellence
    • Accurate stock sync across marketplaces ≥ 99%
    • Monthly performance reports delivered on time

Compensation

  • Base Salary:  Rp 11 – 13 M / month
  • Performance Bonus: Rp 2.5 M per Rp 100 M in verified correlated revenue.
  • Perks: Tenplus product allowance + merch + career growth
  • Expected Total Monthly Comp: Rp 15 – 22 M depending on results

How to Apply

Send your CV, short intro, earliest start date & expected salary to 📩

[email protected] — Subject: Marketplace Manager – Jakarta

Tenplus Hydration — Made to Hydrate

Follow @wearetenplus for updates and future openings.