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Now shopping in: Hong Kong (English)
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Shipping

Shipping rates

At Tenplus, we offer convenient shipping options for your orders:

Standard Shipping (4-8 Business Days): $40.00hkd Flat Rate on all Hong Kong orders – FREE shipping on orders over $450hkd.

Please note, once an order has been processed, the shipping method cannot be changed.

Processing times

Tenplus provides standard shipping with a delivery time of 4-8 business days, including a 1-2 business day processing period. Orders placed on Friday evenings, weekends, or holidays may experience additional processing time. For instance, an order placed on Friday evening may not show tracking updates until Monday evening.

Customs

Please note that our shipping rates and delivery times do not include import duties, taxes, or customs clearance times. Import duties and taxes are the responsibility of the customer. We recommend checking with your local authorities regarding any applicable fees and regulations before importing Tenplus products.

Tracking updates

For same day shipping, orders are processed at 12pm and 4pm (16:00) from Monday to Friday. Orders placed on weekends or holidays will be processed the following business day.